If you are looking to return or exchange your order for whatever reason, we are here to help! We offer free returns or exchanges within 30 days of purchase. You can return your product for a different product or a refund to the original payment method. All items must be returned in the original packaging. Send an email to email@example.com including your name and order number to receive a free shipping label. All Build Your Own lamp sales are final.
Yes, a tracking number will be emailed to you once your order is shipped.
All stock items will ship within 2 days. Build your own bottles will ship within 5 business days.
Send us a picture of the lamp inside the packaging and we will send out a new lamp free of charge.