What do I do if my lamp arrives broken? Send us a picture of the lamp inside the packaging and we will send out a new lamp free of charge. Post navigationPrevious post: Can I email you prior to ordering a custom lamp to see if my image will work?Next post: Do you sell gift cards? If so,, where can I get one? Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment Name * Email * Website Save my name, email, and website in this browser for the next time I comment.