If you are looking to return or exchange your order for whatever reason, we are here to help! We offer free returns or exchanges within 30 days of purchase. You can return your product for a different product or a refund to the original payment method. All items must be returned in the original packaging. Send an email to firstname.lastname@example.org including your name and order number to receive a free shipping label. All Build Your Own lamp sales are final.
Yes, you can purchase them through the website.
We accept Visa, Mastercard, American Express, and PayPal.
All stock items will ship within 2 days. Build your own bottles will ship within 5 business days.
Send us a picture of the lamp inside the packaging and we will send out a new lamp free of charge.
Yes, a tracking number will be emailed to you once your order is shipped.
Vector files such as EPS, DWG, SVG are preferred but we are able to accept PDF, JPG, PNG and TIFF.
Yes! Feel free to send us images to know if they will work correctly.
The batteries can be replaced with LR44, 357 and 303.
Remove the screw on the back of the cork with a philips screwdriver, remove old batteries and insert three new ones with the flat side (positive) facing up.